As we enter unprecedented times with the COVID-19 (coronavirus) pandemic it’s understandable that everyone is feeling uneasy as they face uncertainty and concerns, searching for answers from health, government or other emergency response organizations, as well as contacting businesses for updates to their customer care issues or other inquiries.
Who is the TOGETHER2020 Assistance Program for?
This program is for response organizations, non-profits and small businesses across North America that are affected by COVID-19. Most small business owners simply DO NOT have a way to manage the influx of incoming calls or emails with which they have been inundated, which will result in longer term effects to their businesses beyond COVID-19, as consumers will remember their customer support experiences.
What products and services does the program cover?
The TOGETHER2020 Assistance Program will cover some of our customer care solutions to help businesses with recording, tracking and managing all incoming inquiries and customer care issues efficiently for the next 12 months. Resolution1 was created to help manage this process efficiently, creating a cloud-based call-center-like experience by ticketing, tracking and managing all incoming inquiries enabling team members to manage these day to day functions from anywhere. Activate your response to the challenges presented by the COVID-19 pandemic now.
Apply for our TOGETHER2020 Assistance Program
The world is connected like never before and we’re here to help organizations and small businesses to stay connected while keeping their customers up to date and informed. Our thoughts are with those families and businesses who are affected by this virus. Let’s continue to support one another for unity will always be our strength. If your organization or small business is directly impacted by COVID-19 and as a result facing logistical and/or financial hardships, let us know by reaching out to us to apply for assistance: