Today’s shifting review ecosystem allows for rampant ranting with little focus on finding resolutions. GripeVine’s consumer-to-business platform helps build a customer feedback minded community focussed on transparency, mutual respect and open communications amongst like-minded consumers and businesses – all working together – to facilitate positive outcomes.
Start A Conversation
Rate your experiences, good or bad. Offer compliments or seek resolution by interacting directly with business agents on GripeVine’s proprietary customer care and feedback management platform.
See What’s Popular
Follow trending conversations at all times.
Comment on and or like posts.
Share posts through your social feeds.
Private messaging between customers and businesses for positive resolutions
“Why use your social when you can use our’s?” Message businesses privately off your social in order to reach a satisfactory resolution.
Why use the comment sections to work out your differences. Use Gripevine’s proprietary customer care & feedback management solution to manage the end to end process discreetly and securely.
See how it works
Win Back The Conversation
We’ve created easy to install ratings, reviews and commentary widgets helping you bring back the conversation within your website.